Terms & Conditions

Welcome to Kapoor Handloom.
By accessing or using our website https://kapoorhandloom.com/, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, you must not use our website.

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1. General

• Kapoor Handloom reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
• Continued use of the website after changes implies acceptance of the revised terms.
• All products and services are subject to availability.

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2. Eligibility

• By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
• You agree to provide accurate and complete information during registration or checkout.

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3. Products & Services

• We make every effort to display product details, descriptions, and prices accurately.
• Product images are for representation purposes only; actual colors and designs may vary slightly due to screen resolution or handcrafted nature of products.
• We reserve the right to limit quantities or discontinue any product without notice.

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4. Pricing & Payment

• All prices are listed in Indian Rupees (INR) unless stated otherwise.
• Prices are subject to change without prior notice.
• Payments must be made through the secure payment methods available on our website.
• Kapoor Handloom is not responsible for payment failures due to technical issues with third-party payment gateways.

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5. Order Acceptance & Cancellation

• Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order for reasons including:
  • Product unavailability
  • Pricing errors
  • Incorrect or incomplete customer information
  • Suspected fraudulent activity
• In case of order cancellation after payment, the amount will be refunded as per our refund policy.

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6. Shipping & Delivery

• Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
• Kapoor Handloom is not liable for delays caused by third-party courier services or force majeure events.
• Risk of loss passes to the customer upon delivery.

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7. Returns, Refunds & Exchanges

• Returns, refunds, and exchanges are subject to our Return & Refund Policy (available on the website).
• Products must be unused, unwashed, and in original condition with tags intact.
• Certain items may be non-returnable or non-refundable.

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8. Intellectual Property

• All content on this website, including logos, images, text, designs, and graphics, is the property of Kapoor Handloom and protected by applicable intellectual property laws.
• Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

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9. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Upload or transmit harmful, abusive, or offensive content
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the website’s functionality or security

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10. Third-Party Links

• Our website may contain links to third-party websites for convenience.
• Kapoor Handloom does not endorse or take responsibility for the content, policies, or practices of third-party websites.

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11. Limitation of Liability

• Kapoor Handloom shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or products.
• Our liability, if any, shall be limited to the value of the product purchased.

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12. Indemnification

You agree to indemnify and hold harmless Kapoor Handloom from any claims, damages, losses, or expenses arising from:

• Your use of the website
• Violation of these Terms & Conditions
• Infringement of any third-party rights

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13. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

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14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Kapoor Handloom
Website: https://kapoorhandloom.com/
Email: info@kapoorhandloom.com
Phone: +91 93154 70305